It can be hard to say "no" to prospective clients, but doing so can help you refine your company's focus--and maybe even win your clients' respect.
from Inc.com http://www.inc.com/michael-housman/the-power-of-saying-no-to-customers.html
from Inc.com http://www.inc.com/michael-housman/the-power-of-saying-no-to-customers.html
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