This week, I received a text from my bank with my weekly balance. My driver texted me the location where he was parked. I booked plane tickets and got a text confirmation. And my doctor sent me a reminder so I wouldn’t forget my appointment the […]
from Gigaom https://gigaom.com/2015/01/18/why-sms-is-the-new-channel-for-customer-support/
Why SMS is the new channel for customer support originally published by Gigaom, © copyright 2015.
from Gigaom https://gigaom.com/2015/01/18/why-sms-is-the-new-channel-for-customer-support/
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