Being busy is great for your bottom line, but don't let it be an excuse for letting your customers down. Here are 3 key lessons in customer service.
from Inc.com http://www.inc.com/ariana-ayu/busy-is-no-excuse-for-poor-customer-service.html
from Inc.com http://www.inc.com/ariana-ayu/busy-is-no-excuse-for-poor-customer-service.html
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